Burlington Air Duct Cleaning
Why Are We Burlington’s Largest Air Duct Cleaning Service?
When it comes to air duct cleaning in Canada, one name stands out above the rest. With our exceptional service, unparalleled expertise, and commitment to customer satisfaction, National Duct has become the country’s largest air duct cleaning service.
With over 50 years of experience under our belt, National Duct has accumulated unmatched knowledge and expertise in the field. We have continuously refined our techniques, staying up to date with the latest NADCA industry standards and best practices.
Our team of highly skilled professionals undergo rigorous training, ensuring they are equipped with the knowledge and skills to handle any duct cleaning project. From residential to commercial properties, National Duct’s experts possess the necessary expertise to deliver thorough and efficient service.
Furthermore, we continually research and develop advanced equipment to enhance our cleaning processes. Our dedication to innovation ensures that we stay at the forefront of the air duct cleaning industry, consistently delivering exceptional results to our customers.
Our 5-Step Ironclad Commitment®
While we started cleaning ducts over 50 years, air duct cleaning is still a relatively novel concept for many homeowners, some of them using it for the first time. Some unscrupulous operators take advantage of this fact by intentionally keeping everything vague in order to overcharge while under servicing. We pioneered the 5-Step Ironclad Commitment® based on customer feedback and inspired by the best practices from other service businesses to take the guesswork out of choosing a reputable duct cleaning contractor. After all, our business model is not to make a windfall on one service call but to generate continuous volume through repeat businesses and referrals. This is the foundation of our business model.
Step 1: We commit that a live agent will answer each time you call without transferring you through an auto-attendant first. He or she will take the time to understand your situation, suggest a solution and quote a price that will not change.
Step 2: We commit that our technician will show up at your home within a window of 90 minutes, not 4 or 6 hours.
Step 3: We commit that we will only send you a highly trained technician who will clean your ducts in accordance with or exceeding NADCA standards. Our technicians are not commissioned, will not upsell and will not leave until the ducts are thoroughly cleaned. There is never a surcharge if the job takes longer than expected.
Step 4: We commit to performing regular quality control on all aspects of our work, especially areas that you cannot easily inspect yourself.
Step 5: We commit that should you have any concerns about our work, you can call us at any time after the completion of the service, with no time limit. If we cannot resolve your issue over the phone, we will send you a technician within 72 hours at our cost.
What Makes National Duct Different?
- Over 50 years, we have earned the confidence of owners of homes ranging from 1,000 to 10,000 square feet through word-of-mouth referrals and total customer satisfaction.
- We believe that in most cases, a healthy home only needs air ducts and dryers to be cleaned regularly. Therefore, we do not market other services that are expensive but add little or no value.
- Operating the largest fleet in the industry, we pass on our cost savings to our customers by offering the most competitive price at equal work.
- We do not dangle a low teaser price just to get our foot in the door and then sell additional services prying on homeowners’ inexperience.
- Our technicians are highly trained before being allowed to make house calls. They are WSIB insured, bonded and paid hourly. They are incentivized by the quality of their work, not the speed. Their job is to remove dust that you cannot see from your ductwork, not spray the vents that you can see.
- Every truck is powered by our proprietary industry-grade INGRA Vacuum Technology®, an upgrade of the truck-mount system used by other duct companies
- We follow a best-in-class “5-step ironclad commitment” process developed over 50 years to service your home.
- Our business comes from repeat customers and word of mouth. We never use telemarketing. Call us, because we will not call you.